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A common scenario: you upload a scanned driver’s licence and a utility bill, then get an email asking for a selfie holding the ID. It feels a bit redundant, but it’s a standard security measure that keeps the platform compliant with the Australian licensing body. Bonuses and Promotions – Value for Aussie Players Leon Casino leans heavily on a welcome package that splits into a match bonus on the first deposit and a series of free spins spread over the next few reloads. The initial match is 100 % up to AU$500, with a 30‑times wagering requirement on the bonus amount. Free spins come attached to lower‑value deposits, each set carrying a 35‑times play‑through. Regular players can also tap into weekly reloads, cash‑back offers on losses and a “high roller” boost for deposits over AU$2,000. All of these promos sit behind the same basic terms – you must wager the bonus before cashing out, and certain games contribute at reduced rates. 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If you feel you need extra help, Leon provides links to Australian support organisations such as Gambling Help Online. Customer Support – Getting Help When You Need It Support channels include live chat (available 24/7), email and a telephone hotline that operates during Australian business hours. The live chat agents are generally quick, with average response times under two minutes. For more complex queries, like large withdrawals, the email route may take a day or two. Leon also maintains an extensive FAQ section that covers topics from “how to claim a bonus” to “why my withdrawal is pending”. Users often find the FAQ helpful

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